FAQ's

Yes! Our tumblers are crafted with premium-grade stainless steel and double-wall vacuum insulation, sourced from top-tier manufacturers to ensure durability, safety, and performance.

Thanks to advanced insulation technology, our tumblers keep drinks hot for up to 8 hours and cold for up to 24 hours with proper use.

Absolutely! All Sipster tumblers are BPA-free, non-toxic, and made from food-grade materials, ensuring a safe drinking experience.

No, our tumblers are designed to be condensation-free with a leak-proof lid, so they won’t sweat or spill even with extreme temperatures.

Sipster tumblers are available in 30oz and 40oz sizes and come in a variety of trendy colors. Check our product pages for current stock and availability.

Currently, we don’t offer engraving, but we’re working on adding this feature soon! Stay tuned for updates.

Yes! We provide premium quality tumblers at competitive prices, ensuring value for money. Our tumblers match the performance of leading brands at a more affordable rate.

We accept Cash on Delivery (COD), bank transfers, and digital wallet payments for a seamless shopping experience.

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Yes! COD is available in select cities across Pakistan. We also offer free shipping on orders above a certain amount—check our website for details.

Orders are processed within 24-48 hours, and delivery usually takes 3-5 working days depending on your location.

Yes! Once your order is shipped, you’ll receive a tracking number via email/SMS to monitor your delivery status.

Currently, we only ship within Pakistan, but we’re working on expanding to international markets soon.

We accept returns and exchanges within 7 days of delivery, provided the item is unused, undamaged, and in its original packaging. Visit our Returns & Refunds page for more details.

If your tumbler arrives damaged or defective, contact us within 24 hours of delivery with pictures, and we’ll arrange a replacement or refund as per our policy.

Yes! We offer a 6-month limited warranty covering manufacturing defects. This does not include accidental damage or normal wear and tear.

To maintain their insulation and finish, we recommend hand washing your Sipster tumbler. However, the lid and straw are top-rack dishwasher safe.

No, never microwave or freeze your tumbler. The vacuum insulation can be damaged by extreme temperatures.

For best results:

Rinse with warm water after each use.

Use a soft brush and mild soap for deep cleaning.

Avoid using bleach or harsh chemicals.

Yes, but ensure the lid is loosely closed to prevent pressure buildup.

No, as long as it’s cleaned properly. Stainless steel does not retain odors or flavors when washed regularly.